Benefits & FAQ

Benefits & FAQ

Get quick access to frequent questions asked on The Cocoa Trees membership or download a copy to read at your leisure.

Membership Benefits

  • 10%* discount upon successful registration
  • Upgrade to Privileged member (15%* discount) upon accumulating $300 spent
  • A one-time 30%* discount on your birthday month
  • Invitations to exclusive members’ events and offers
  • Latest news of product launches and updates

Frequently Asked Questions (FAQs)

1.     How do one apply for the membership?

Simply register online at www.thecocoatrees.com and your membership will be activated immediately at no cost. Upon successful application, membership will be for a lifetime and does not require renewal.

2.     Can I get the discount immediately once my membership is activated?

Yes, you will be able to enjoy the 10%* discount immediately. Kindly let our staff know your personal Identification number or Passport no number to enjoy the discount.

3.     If I am a foreigner, will I be eligible for The Cocoa Trees Membership Privilege?

Yes, anybody residing in Singapore, with a valid identification number is eligible to join.

4.     Will I be entitled for the discount at The Cocoa Trees outside Singapore?

No, discount is only applicable to The Cocoa Trees downtown stores in Singapore excluding The Cocoa Trees in Changi Airport and outside Singapore.

5.     How do I enjoy my 30%* discount during my Birthday month?

A 30%* off e-voucher will be credited to your account on the first day of your birthday month. You can redeem the e-voucher anytime during your birthday month.

 6.     How can I redeem my e-voucher?

To redeem an e-voucher, you will need to present your personal Identification number.

*Applicable on regular-priced items only. Not valid with other discounts and promotions.